Symptom
When an onboardee tries to complete the Personal Data Collection step and provides Bank details, the following error message is received:
"ERROR: Invalid Bank Details. The given combination of Routing Number/BIC and Bank Country/Region does not exist in the Bank data."
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Environment
SAP SuccessFactors Onboarding
Product
Keywords
ERROR: Invalid Bank Details. The given combination of Routing Number/BIC and Bank Country/Region does not exist in the Bank data, Personal Data Collection, External Onboarding Permission, Bank Details, Configure Object Definition, Miscellaneous Permission, Onboarding Permission, External Onboarding User, ExternalOnboardingUser permission, ONB , Bank Object, Compensation Info Portlet , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem
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