SAP Knowledge Base Article - Preview

2924529 - [Onboarding] Invalid Bank Details in Personal Data Collection Step

Symptom

When an onboardee tries to complete the Personal Data Collection step and provides Bank details, the following error message is received:

"ERROR: Invalid Bank Details. The given combination of Routing Number/BIC and Bank Country/Region does not exist in the Bank data."


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Environment

SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2105

Keywords

ERROR: Invalid Bank Details. The given combination of Routing Number/BIC and Bank Country/Region does not exist in the Bank data, Personal Data Collection, External Onboarding Permission, Bank Details, Configure Object Definition, Miscellaneous Permission, Onboarding  Permission, External Onboarding User, ExternalOnboardingUser permission, ONB , Bank Object , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

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