2924629 - IAG - Manager from IAS not populated in Access Request

If users are maintained in the IAS group IAG_WF_MANAGER, then they can be selected as managers in the access request.

But if a user’s manager is directly maintained in ‘Employee Information’ – ‘Manager’, then it is not automatically retrieved in the access request.

Example: The user TESTUSER has user MANAGER maintained as a manager. But MANAGERis not automatically populated in the access request in manager field.

SAP Cloud Identity Access Governance 2.0

 IAG, IAS, SCI, SAP cloud Identity Authentication , KBA , GRC-IAG-AR , Access Request Service , Problem