Symptom
If users are maintained in the IAS group IAG_WF_MANAGER, then they can be selected as managers in the access request.
But if a user’s manager is directly maintained in ‘Employee Information’ – ‘Manager’, then it is not automatically retrieved in the access request.
Example: The user TESTUSER has user MANAGER maintained as a manager. But MANAGERis not automatically populated in the access request in manager field.
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Environment
SAP Cloud Identity Access Governance
Product
Keywords
IAS, SCI, SAP cloud Identity Authentication , KBA , GRC-IAG-AR , Access Request Service , Problem
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