SAP Knowledge Base Article - Public

2924735 - Unable to restrict the Drop down values in the Related Items section of a Visit

Symptom

You are unable to restrict the code lists in the Related items section in the Follow-Up Items facet of a Visit.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Visits Workcenter 
  2. Navigate to Visits View
  3. Open any Vist XYZ( Where XYZ is the Visit ID)
  4. Navigate to Follow-up Items tab
  5. In the Related Items Section , click on the Add button
  6. In the type field on the Pop Up, you will see a list of Documents that can be added as a reference.

You want to restrict a few values in this field .

Cause

The dropdown in the Related Items section is not a part of the restrictable code lists for the Visit Business Object and hence it is not possible to restrict the same.

Resolution

It is not possible to restrict the drop down codes in the Related Items section.

Keywords

Related Items, Visit , KBA , LOD-CRM-ACT-VST , Visit Planning , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions