2924760 - Error "CUSTOMER Role For Business Partner XYZ Missing" While Replicating Business Partner To Cloud For Customer

Symptom

You are replicating Business Partner to Cloud for Customer, incoming message fails with error "CUSTOMER role for business partner XYZ missing" where XYZ is the Customer/Individual Customer ID

Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer core applications 1.0 ; SAP Cloud for Customer core applications 1.5 ; SAP Cloud for Customer core applications 1305 ; SAP Cloud for Customer core applications 1308 ; SAP Cloud for Customer core applications 1311 ; SAP Cloud for Customer core applications 1402 ; SAP Cloud for Customer core applications 1405 ; SAP Cloud for Customer core applications 1408 ; SAP Cloud for Customer core applications 1411 ; SAP Cloud for Customer core applications 1502 ; SAP Cloud for Customer core applications 1505 ; SAP Cloud for Customer core applications 1508 ; SAP Cloud for Customer core applications 1511 ; SAP Cloud for Customer core applications 1602 ; SAP Cloud for Customer core applications 1605 ; SAP Cloud for Customer core applications 1608 ; SAP Cloud for Customer core applications 1611 ; SAP Cloud for Customer core applications 1702 ; SAP Cloud for Customer core applications 1705 ; SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Cloud for Customer core applications 1802 ; SAP Cloud for Customer core applications 1805 ; SAP Cloud for Customer core applications 1808 ; SAP Cloud for Customer core applications 1811 ; SAP Cloud for Customer core applications 1902 ; SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Cloud for Customer core applications 1911 ; SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer core applications 2005 ; SAP Cloud for Customer core applications 2008 ; SAP Cloud for Customer, core applications 2.0

Keywords

"CUSTOMER role for business partner missing" "BusinessPartnerReplicationIn" "BusinessPartnerERPReplicationIn" "C4C Customer" "C4C Individual Customer" "C4C Contact" , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , LOD-CRM-INT-CRM , Integration of C4C with CRM , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.