SAP Knowledge Base Article - Public

2925137 - System is Generating E-Mails Automatically


You notice that the System is generating E-Mails automatically and overloading mails in your Inbox.


The reason is due to the following configuration in your system:

  • Go To Business Configuration
  • Implementation Project View
  • Edit Project Scope
  • Navigate till Step : Questions
  • Expand Communication and Information Exchange -> Business Process Management -> Business Task Management
  • Under Business Task Management with Different Notification Channels, the following question is scoped :

Do you want to notify business users using e-mail without additional subcription about Business Task Management items?


The Task Notification Subscription Default Behavior business option allows the sending of E-Mail notifications without explicit subscription.
The Business User have to unsubscribe in case E-Mail notification is not wanted. This can be done by selecting icon " Unsubscribe from E-mail" from the Notifications.


E-mails Notifications, Business Task Management, Unsubscribe, Scoping , KBA , SRD-CC-IAM , Identity & Access Management , Problem


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