SAP Knowledge Base Article - Public

2925558 - DRTM Time management purge: Cannot Purged user because the unprocessed payroll replication proxy with external code

Symptom

 Error occurred while using DRTM Time management purge

The application error id would be accompanied by: The Purge cannot be executed for this user because the unprocessed payroll replication proxy with external code:XXXXXXXXXXXXXXXXXXXXX

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • Employee central - Time Off
  • Employee central - DRTM Purge

Reproducing the Issue

  1. Go to data retention
  2. create new purge request
  3. Select a purge request type: DRTM Time Management Purge
  4. launch
  5. Review result in Monitor purge
  • Example:error coming while doing purge:" The Purge cannot be executed for this user because the unprocessed payroll replication proxy with external code e198c823ee9d49bbbed9934ccc78eda4 is earlier than the retention date".

Cause

  • The purge of time management objects depends on Payroll proxies existing in the system.
  • Delete all payroll replication proxies for the given employee in the time frame which need to be purged.

Resolution

Via UI Option: 

  • Delete all payroll replication proxies for the given employee in the time frame which need to be purged.

Step 3:

  1. Go to Import and export data
  2. export
  3. Data Replication Proxy
  4. Export

11drtm.PNG

Step 2:

  1. Go to Monitor job
  2. Download
  3. export
  4. filter external code
  5. add Delete into Operator column
  6. save

12drtm.PNG

Step 3:

  1. Go to Import and export data
  2. export
  3. Data Replication Proxy
  4. Validate
  5. Import

13drtm.PNG

Option for Mass Deletion Via Script:

@Employee Central Product Support: See internal memo for further guidance

See Also

2426021 - Time Off: How to Mass Delete Time Off Requests

Keywords

INC0036191, TIM-4958, The Purge cannot be executed for this user because the unprocessed payroll replication proxy with external code  is earlier than the retention date, DataReplicationProxy, Data Replication Proxy, DRTM Time management purge, SAP case number 367283 / 2020 , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC , Employee Central , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem

Product

SAP SuccessFactors HXM Core 1911