SAP Knowledge Base Article - Preview

2925674 - SAP HANA cockpit showing blank screen after ugprade


After installing or upgrading SAP HANA cockpit to SP11 PL14, user is not able to access SAP HANA cockpit. It shows a blank screen and an error is displayed in the Chrome console window:

Uncaught TypeError: Cannot read property 'payload' of undefined



  • SAP HANA Platform Edition 2.0
  • SAP HANA Cockpit SP11 or higher


SAP HANA, platform edition 2.0


hana cockpit blank screen payload undefined , KBA , HAN-CPT-CPT2-ADM , SAP HANA Cockpit 2 (Administration Core) , Problem

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