2925737 - Comments Missing in the Form

The Comments given in using Out of Turn Access (OOTA) are missing in the form after a Manager Transfer.

SAP SuccessFactors Performance Management

1. Manager post comments on a form using OOTA. (Form is not yet in the Manager Step).
2. Subject has a Manager transfer and the forms are transferred to the new Manager.
3. Subject route the form to the Manager step.
4. The comments provided by the previous manager using OOTA are missing in the form.

This is due to the comments being given using OOTA. With OOTA, you are creating a "draft" of the form with your edits. The form will not save your edits until it reaches your step. Once the form is routed forward to your step, the edits will save.

The recommendation when using OOTA is to route the form to the manager step, and then transfer the documents, otherwise, the comments will be lost as this information is not saved nor is reportable.

2555730 - Out of Turn Access: Ad Hoc Report Not Displaying Ratings

Comments Missing, Manager transfer, Out of turn access, out of turn access comments, previous manager , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem