Symptom
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You have used a placeholder in your e-mail template text and see that it is not replacing with the desired value
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Placeholder, template, missing, incorrect, sales, service , KBA , LOD-CRM-SC-TMP , Template , LOD-CRM-SRP , Service Request Processing , LOD-CRM-ACC , Account , Problem
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