SAP Knowledge Base Article - Public

2925976 - Token for the standard field "statusId" in the Application - Recruiting Management


When a custom token for the standard field 'statusId' is used in an email, it resolves as a number.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Configure a custom token for the standard statusId field.
  2. Add the token to an email template and send an email using that template to a user or candidate.
  3. When the user or candidate receives the email it resolves as a number and not as a status label.


The Status ID (statusId) field is the unique identifier of the status name in a status set. This is the number that is showing when it was used as a custom token.


This is currently considered expected behavior. To be able to use the Status Name field as a token in the future, please create an enhancement request.

See Also

2146038 - Custom Tokens - Recruiting Management

2090228 - How to Submit Ideas for SAP SuccessFactors Products


Custom token, standard field, statusId, job application, Configure Custom Tokens , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting all versions