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2926227 - SAML SSO fails with error "NameID format is not supported"


  • You have configured SAML SSO between HANA and an IdP of your choice.
  • The SAML assertion forwards the user to the IdP where it is  successfully authenticated.
  • However the user is then forwarded to http://<hostname>:80<instance_number>/sap/hana/xs/saml/login.xscfunc where a generic error is displayed.
  • You check the xsengine trace file and find this error:

"Assertion authentication for user failed with reason: NameID format is not supported(StatusCode: , StatusMessage: )"



  • SAP HANA 1.0 SPS12
  • SAP HANA 2.0  
  • XS Engine Classic 


SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0


HANA, SAML, SSO, NameID, external identity,  WindowsDomainQualifiedName, unspecified, emailAddress , KBA , HAN-DB-SEC , SAP HANA Security & User Management , Problem

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