SAP Knowledge Base Article - Public

2926301 - It is not possible to export content using the Deployment option in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


When attempting to Export Content such as Stories, Models and Connections, to a .TGZ file, using the Export option found at Menu > Deployment > Export, the export will load indefinitely, and the loading bar will be shown as blank in SAP Analytics Cloud (SAC).

  • 2538909 - How can I export / move / copy / transport a model (both transactional and master data) in SAP Analytics Cloud


  • SAP Analytics Cloud (Enterprise) 2020.2.12

Reproducing the Issue

  1.  Log in to SAP Analytics Cloud
  2. Navigate to Menu > Deployment > Export
  3. Select the content you wish to export, and in the top right, click Export
  4. Observe that the export will begin, but the loading / progress bar will be shown as empty and the export will not succeed


This issue is currently under investigation by development.


This issue is currently under investigation by development.

Workaround: Please try to export content using the Content Network feature;

  • Use the Content Network method if you have multiple tenants on the same landscape, eg. EU10
  • To access the Content Network navigate to Menu > Browse > Content Network
  • This method does not require downloading and uploading .TGZ files locally.
  • For more information please visit the guide Sharing Content with Other Systems

See Also

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SAP Analytics Cloud 1.0