2926316 - Multiple EmployeeSignDate fields on a PDF form did not populate values - Onboarding 1.0

• We have mapped multiple 'EmployeeSignDate' fields on a PDF form with DocuSign feature enabled, but it only populated value for only one field when the form is generated for a candidate.
  
  
  
  
  
• When Click2Sign is used for the form, all the EmployeeSignDate fields are populated with values.
  
  
  

  
  
  Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding 1.0 - All versions

1. Create a pdf form and map multiple EmployeeSignDate fields.
   
   
   
   
   
2. Upload the PDF form in Onboarding > Settings > PDF Forms
   
   
   
   
3. Then add the form in a process via Onboarding > Referenced Files forms
   
   
   
   
4. Create a candidate and complete the activity.
5. Check the form generated for the candidate and see that only one EmployeeSignDate field is populated with value.
   
   
   
   
   

   Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Mapping multiple EmployeeSignDate field is a DocuSign limitation.

As per confirmation from engineering, this is a DocuSign limitation. When onboarding send information over to DocuSign, we do so in an API/XML call: As a result, there's ONE field for this signature date, and it cannot be replicated in mutiple fields.

DocuSign form, Custom PDF Form, EmployeeSignDate, EmpSignDate, multiple EmployeeSignDate fields mapped on the form, Click2Sign , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem