SAP Knowledge Base Article - Preview

2926329 - Opentext License/Maintenance validation


In customer incident, Opentext declided the incident because "no valid licence" or "no valid maintenance".

But the customer has paid the license/maintenance already.



This applies to all Opentext products


 Opentext; license; maintenace , KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , XX-PART-OPT-PSM , SAP Portal Site Management by OpenText , XX-PART-OPT-DAM , SAP Digital Asset Management by OpenText , XX-PART-OPT-DCP , SAP Digital Content Processing by OpenText , XX-PART-OPT-DOC , SAP Document Access Management by OpenText , XX-PART-OPT-DPR , SAP Document Presentment by OpenText , XX-PART-OPT-ECM , SAP Extended Enterprise Content Management by OpenText(xECM) , XX-PART-OPT-INV , SAP Invoice Management by OpenText , Problem

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