Symptom
When opening or editing the Class agenda or other areas of a Class, you get an error saying "An application error has occurred. Please try again."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Search a Class in Learning Administration >
- Edit the time slot of the Class or other areas of a Class >
- Receive error pop as per above screenshot.
Cause
The mentioned error is thrown because vleEnabled is configured as true and there is no VLC configuration added.
Resolution
If the customer does not want VLE configuration they need to configure vleEnabled as false. Else ask them to configure one VLC configuration.
You can find the configuration via the following Steps:
- Go to Learning Administration >
- System Configuration >
- Configuration >
- System Configuration >
- LMS_ADMIN >
- You will find setting called "vleEnabled".
See Also
2909180 - New Admin UI - Primary Repository
Keywords
lms, learning, sf, successfactors, admin, ui, update, updates, classes, class, terminology , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , Problem