Symptom
You executed an Email campaign with the email content containing a link for Link Tracking.
- Contact receives the email in Outlook and opens the email to click the link.
- After clicking the link once, there are 2 or more CLICK_THROUGH interactions are created in Contact's Interaction.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
-
SAP Marketing On-Premise - All licensed versions
Product
SAP Marketing all versions ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions
Keywords
- click_through, email_opened, email_outbound, email_tracking
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