You executed an Email campaign with the email content containing a link for Link Tracking.
- Contact receives the email in Outlook and opens the email to click the link.
- After clicking the link once, there are 2 or more CLICK_THROUGH interactions are created in Contact's Interaction.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
- click_through, email_opened, email_outbound, email_tracking
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.