SAP Knowledge Base Article - Preview

2926751 - How to Retrieve Internal Memos from Tickets via OData Service

Symptom

You are unable to retrieve the internal memos from the tickets via OData Service. When calling ServiceRequestInteractionCollection using OData V1 API, only the emails are returned.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Internal memo, OData, tickets, ServiceRequestInteractionCollection, , KBA , AP-RC-ODF , OData framework (C4C Only) , Problem

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