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SAP Knowledge Base Article - PreviewSymptom
You are unable to retrieve the internal memos from the tickets via OData Service. When calling ServiceRequestInteractionCollection using OData V1 API, only the emails are returned.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Internal memo, OData, tickets, ServiceRequestInteractionCollection, , KBA , AP-RC-ODF , OData framework (C4C Only) , Problem
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