SAP Knowledge Base Article - Public

2926796 - Stability issues in Live Universe Connectors ] in SAP Analytics Cloud (SAC)


This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

When connecting via the Live Universe Connector in SAP Analytics Cloud (SAC) the following symptoms are seen:

  • Exception errors on initial logon
  • Exception errors after query running for a long time
  • Issues connecting via SSO


  • SAP Analytics Cloud (Enterprise) 2020.0.1
  • BOE Live Universe Connect (LUC) 2.x


This issue has been resolved in Live Universe Connect 3.0.

See Also

Your feedback is important to help us improve our knowledge base.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem


SAP Analytics Cloud 1.0