Symptom
In People Profile, Potential Ratings manually selected via UI is different than the Ratings imported via Imported Extended User Information.
*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*
Environment
SAP SuccessFactors Employee Profile - People Profile
Reproducing the Issue
- Go to Potential Portlet. This will be the sysOverallPotential portlet.
- Add an entry and select a Rating. Notice the Rating selected follows the picklist value.
- Do an import via Admin Center > Import Extended User Information. Sample template below.
- Go back to the Potential Portlet and notice the Rating is different.
Resolution
Ratings selected via UI and via Import are stored in two different tables in the backend.
By design, the table for UI derives its values from the Matrix Grid Rating Scales.
On the other hand, the table for UI is designed to support double values, for example 1 and 1.5. In this same sense, when a value is imported, for example 1, it will become 1.0.
See Also
Keywords
Extended User Information, sysOverallPotential, Ratings, Decimal , KBA , LOD-SF-EP-PORT , DO NOT USE [Replaced by LOD-SF-PM-POD] , Problem