SAP Knowledge Base Article - Preview

2927390 - Credit Memo Request Workflow Approval Notification doesn't reach Approver's My Inbox app - SAP S/4HANA Cloud Public Edition

Symptom

When a credit memo request is saved, the relevant approver does not receive the notification in the "My Inbox" app although the sales document workflow is set up in the system.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Keywords

Workflow, Sales Document Workflow, Credit Memo Request, Manage Sales Document Workflows, Manage Teams and Responsibilities, Initiator of Workflow, My Inbox , KBA , SD-SLS , Sales , SD-SLS-SO , Sales Orders , SD-BF-CM , Credit Management , SD-SLS-2CL , Sales (Public Cloud) , Problem

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