Symptom
- Unable to login to SFDC from Crystal Reports after Salesforce.com enabled SSO for User accounts
- Logon failed. Details: HY000:INVALID_SSO_GATEWAY_URL: the single sign on gateway url for the org is invalid [Database Vendor Code: 85 ]
Environment
- SAP Crystal Reports 2016
- Simba ODBC driver for SalesForce.com
Reproducing the Issue
- Start Crystal Reports 2016
- Try to create a connection to Salesforce.com
- Get : Logon failed. Details: HY000:INVALID_SSO_GATEWAY_URL: the single sign on gateway url for the org is invalid [Database Vendor Code: 85 ]
Cause
SSO is not supported by Simba ODBC driver for Salesforce.com
Resolution
Roll back to non-SSO user configuration
Keywords
KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2016