SAP Knowledge Base Article - Public

2927466 - Interactive form email failure

Symptom

You are received a interactive form as a PDF and when you respond to it an email is created ,but when you send the email you get bounce back email that email is not delivered successfully

Environment

SAP Business ByDesign

Cause

You are not using Adobe reader to view the PDF

Resolution

Kindly view the PDF with Adobe reader  and you  shall be able to send the email successfully

Keywords

KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions