Symptom
You are received a interactive form as a PDF and when you respond to it an email is created ,but when you send the email you get bounce back email that email is not delivered successfully
Environment
SAP Business ByDesign
Cause
You are not using Adobe reader to view the PDF
Resolution
Kindly view the PDF with Adobe reader and you shall be able to send the email successfully
Keywords
KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem
Product
SAP Business ByDesign all versions