SAP Knowledge Base Article - Public

2927507 - What does "Draft" mean in Email Status - Onboarding

Symptom

There is a "Draft" status in Email Service >> Email Status >> Filter By: Status. What does it mean?

Environment

SAP SuccessFactors Onboarding

Resolution

When an email message is created, it is assigned the status 'Draft'.

After the email is sent out from the email framework, it is assigned the status 'Sent/Failed' accordingly. 

Email Message stays in 'Draft' status for a very short time, as it is sent out soon after creation and the message status changes to 'Sent/Failed'.

Keywords

Email Service, status, draft , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding all versions