SAP Knowledge Base Article - Public

2927879 - Validate Standard Token button disabled in Recruiting Email Templates - Recruiting Management

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Customer is seeing "Validate Standard Token" button in Recruiting Email Templates as Disabled.

 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Admin Center -> Manage Recruiting Email Templates

2. Look for an Email template that the "Validate Standard Token" button is currently Disabled

Cause

The reason that some of the Recruiting Email Templates have "Validate Standard Token" button is disabled because they are not currently associated to any Recruiting Email Trigger.

Resolution

Associate the affected Recruiting Email Template to a Recruiting Email Trigger.

The Validate Standard Token button will be enabled again even if the Email trigger is currently disabled.

 

See Also

2486056 - Token Validation in Recruiting Email triggers and Manage Recruiting Email templates - Recruiting Management

Keywords

Validate Standard Tokens, Email Trigger, Token, Validate Token, Email Templates , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions