Symptom
You created an html email template and the receiver can see a placeholder i.e. <Date>.
Environment
- SAP Business by Design
- SAP Cloud for Customer
Reproducing the Issue
Use an html email template and you see in the received email a placeholder is shown i.e. <Date>.
Cause
If you use a palceholder where the placeholder has no content it will show the placeholder in the email text body. In the show case correct would be <Date>2019-02-15</Date>.
Resolution
This is the expected system behaviour and as of know there is no technical solution.
Keywords
email template, email output , KBA , AP-RC-OUT , Output Management , Problem
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions