SAP Knowledge Base Article - Public

2928409 - Purchase Order not available in the service agent time sheet


Purchase Order not found for Project Time Recording.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Home work center.
  2. Go to the Self-Services Overview view.
  3. Click on Edit Time Sheet option.
  4. Select the respective Week.
  5. Select the respective Project Task.
  6. Enter the Times worked on Project.
  7. System displays a warning message that Purchase Order could not be determined.
  8. Click on the Value Help of the Purchase Order field.

No Purchase Order found.


The Purchase Order is not being defaulted in the 'Edit Time Sheet' because its status is Finished. Once a Purchase Order is finished, no more activity on the Purchase Order is allowed.


As the Purchase Order was manually finished, you can open it up again by using the Resume button, as per following steps:

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Orders View.
  3. Search and open the respective Purchase Order.
  4. Click on View All.
  5. Go to Items tab.
  6. Click on Resume > Delivery.

Once status on the Purchase Order is changed, then the Purchase Order should be defaulted for the combination used on the time recording.


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