SAP Knowledge Base Article - Public

2928419 - Approval conditions not working

Symptom

System is not considering the approval conditions and thus approvals is not working as expected

Environment

SAP Business ByDesign

Reproducing the Issue

In Approval conditions you have entered employee name as for example :Jack O'Donoghue against field for example :Created By

Cause

Usage of single quote/Apostrophe is currently a limitation for text values when specifying the values for any approval conditions.

Resolution

In this case enter values without quote/Apostrophe,for example Jack* or  *Donnoghue* or  jack or Donnoghue accordingly

See Also

 2705866 - Approval Condition: "Created By" in Purchase Order Approval Process

Keywords

Apostrophe,single quote,single quotation, created by not working , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions