Symptom
System is not considering the approval conditions and thus approvals is not working as expected
Environment
SAP Business ByDesign
Reproducing the Issue
In Approval conditions you have entered employee name as for example :Jack O'Donoghue against field for example :Created By
Cause
Usage of single quote/Apostrophe is currently a limitation for text values when specifying the values for any approval conditions.
Resolution
In this case enter values without quote/Apostrophe,for example Jack* or *Donnoghue* or jack or Donnoghue accordingly
See Also
Keywords
Apostrophe,single quote,single quotation, created by not working , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem