Symptom
Performing user merge results in unexpected "Due date" change for certain items/curricula.
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Learning
Reproducing the Issue
- Assign curriculum/item to 2 users with a required date.
- Manually change the required dates.
- Merge the users.
- The required dates will revert back to the original date.
Cause
During the merge the system recalculates the due dates based on the assignment date and the curriculum requirement. Manual due date changes are not kept during this event.
Resolution
After performing the user merge, please change the due dates again manually using the "Required Dates Editor".
See Also
2096262 - How to Merge Users in the Learning Management System
Keywords
merge, user merge, curriculum, curricula, due date, due, required date, required, date, users, LMS, Learning , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To