SAP Knowledge Base Article - Public

2928918 - Output Status of the purchase order is stuck in "In Preparation" status while sending it to Ariba system.

Symptom

  • Purchase order is not send to the Ariba system.
  • Output status of the purchase order remains in "In preparation" status as show below.

Output status of the PO after approval

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

Environment

S/4 HANA Public Cloud

Reproducing the Issue

  1. Open the purchase order using "Manage purchase order" app.
  2. Go to the menu and click on the button "Messages". 

Cause

Missing configuration in the communication scenario SAP_COM_508.

Business Partner ID is not configured

Resolution

  1. Open the application Communication system.
  2. Select the communication scenario 'SAP_COM_508'.
  3. Navigate to the 'Business Partners' tab.
  4. Add the supplier ID used in the purchase order.

See Also

2NV‏ - Guided Buying Capability with SAP Ariba Buying.

Keywords

s4_pc, s4hc, ariba, integration, cloud, purchase order, cig, buyer, SAP_COM_508, APOC_OR_CE_MESSAGES003, SAP_COM_508, 42f, communication, arrangment, system , KBA , CA-GTF-INT-ARI , Ariba Integration Content , BNS-INT-ARI , Native cXML Ariba integration with S/4HANA (Note 2341836) , CA-GTF-INT , SAP S/4HANA Integration Content , CA-GTF-INT-EDI , EDI Integrations Content , CA-GTF-OC , SAP S/4HANA output management , Problem

Product

SAP S/4HANA Cloud all versions