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2928970 - "Login error in BOE: 'Unauthorized'" with Live Data Connections to SAP Universe with SAML SSO in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

The following error message occurs when attempting to create a Live Data Connection to SAP Universe using the BOE Live Data Connect (LUC) 2.4, with SAML SSO enabled in SAP Analytics Cloud (SAC):

  • Login error in BOE: 'Unauthorized' [Error] Protocol: (#73)

  • Login error in BOE: 'Unauthorized' [Error] [Error] Protocol: (#401)



  • SAP Analytics Cloud (Enterprise) 2020.8.9
  • SAP BOE Live Data Connect 2.3+


SAP Analytics Cloud 1.0 ; SAP BusinessObjects Business Intelligence platform 4.2


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