Symptom
We have a MDF object configured on People Profile, and it contains a field as attachment. When we try to upload any file to this field, it keeps loading and never get uploaded, the message says: Upload completed. Please wait for the server to finish processing or it stuck at uploading: 0 %
Environment
- SAP SuccessFactors HCM Suite
- Metadata Framework (MDF)
Reproducing the Issue
- Go to the profile of the user and navigate to the specific MDF portlet; or go to Manage Data and try to create/edit the record for any user;
- Click to attach one file to the attachment field;
- File keeps loading and the system throws the message: Upload completed. Please wait for the server to finish processing or it stuck at uploading: 0 %
Cause
The environment probably has Enable OpenText Integration enabled and there is not any integration with Third-Party set.
Also there is no option selected in "Configure Document Management".
Resolution
When you have enabled the DMS on your environment, you need to finish the configuration of the integration with a third-party system to do this management. In case you don't intend to have it, the feature needs to be disabled in Provisioning.
If you are a partner/consultant, please follow the below steps:
- Log in to Provisioning;
- Open Company Settings;
- Disable the feature "Enable OpenText Integration ";
- Save.
If you are a customer, please open a ticket to Customer Support on the component LOD-SF-MDF, requesting this change.
See Also
Keywords
attachment, mdf, portlet, manage data, people profile, employee profile, loading, upload, Upload completed. Please wait for the server to finish processing, Enable OpenText Integration , KBA , LOD-SF-MDF-MGD , Manage Data - Create, Update & Delete , Problem