Symptom
Onboardee is not visible in the New Hire Data Review tile, however when you go to the Onboarding Dashboard you are able to see your new hire.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to New Hire (or Recruit) Data Review tile;
- Your candidate is not visible;
- Go to Onboarding Dashboard;
- You are able to find the candidate.
Cause
Due date of the candidate is out of a pre-defined time range in To-Do settings.
Resolution
- Go to Manage Home Page;
- Click on To-Do settings;
- Define a new period for show pending items.
Keywords
pending, due, date, new, hire, data, review, onboarding, dashboard, 2.0, home page, to do tile , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem
Product
SAP SuccessFactors Onboarding all versions