SAP Knowledge Base Article - Public

2930117 - Price Component Cost Is Missing In Manual Invoice Requests

Symptom

You create a manual invoice request or a follow up invoice, but the price component cost is not added.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Customer Invoicing workcenter.
  2. Create a new invoice request.
  3. Select relevant master data.
  4. Navigate to the Pricing tab.

There is no price component Cost added to the Invoice Request.

Cause

  • Costs are tracked from sales documents created in Business ByDesign.
  • Manual invoice requests have no cost attribution in the invoice.
  • Follow up invoices do not take costs, as the cost was tracked in the original invoice.
  • Credit memos from the customer return scenario have costs attributed, because the cost reversion happens due to the return, when items are posted back to stock.

Resolution

This is the expected system behavior.

Keywords

Kundenrechnung, Kosten, Retoure, Folgerechnung, Customer Invoice, Cost, Return, Follow up invoice , KBA , AP-CI-CI , Customer Invoice , Problem

Product

SAP Business ByDesign 2002