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2930244 - Citrix solutions covered by integrated support with SAP

Symptom

Issue involved one of the Citrix solution & version combinations from the list below.


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Environment

SAP Component 

Description

Versions Supported
(last updated May 2020)

XX-PART-CTX-ADC

ADC (Netscaler) by Citrix

13.0, 12.1,12.0 & 11.1

XX-PART-CTX-SDW

SAP optimized with Citrix SD-WAN (Cloudbridge)

11.1, 11, 10.2

XX-PART-CTX-VAD

SAP optimized with Citrix VAVD (XenApp/XenDesktop) & Cloud

CR versions up to 18 Months post release

LTSR versions: 1912, 7.15 & 7.6

XX-PART-CTX-WSA

Workspace App by Citrix

CR versions up to 18 Months post release or the latest version available from the Mobile store for iOS/Android/UWP/Chrome

XX-PART-CTX-XEN

Hypervisor (XenServer) by Citrix

CR versions up to 7 Months post release

LTSR versions: 7.1

XX-PART-CTX-UEM

Unified Endpoint Management by Citrix

Current Release and 1 previous release (i.e. 20.4.0, 20.3.0)

XX-PART-CTX-CSF

Citrix Files (ShareFile) by Citrix

Version Independent

Keywords

Citrix, Netscaler, Cloudbridge, XenApp, XenDesktop, Hypervisor, XenServer , KBA , XX-PART-CTX , Citrix , XX-PART-CTX-CHV , Hypervisor (XenServer) by Citrix , XX-PART-CTX-CSF , Citrix Files (ShareFile) by Citrix , XX-PART-CTX-SDW , SAP optimized with Citrix SD-WAN (Cloudbridge) , XX-PART-CTX-UEM , Unified Endpoint Management by Citrix , XX-PART-CTX-WSA , Workspace App by Citrix , XX-PART-CTX-ADC , ADC (Netscaler) by Citrix , XX-PART-CTX-VAD , SAP optimized with Citrix VAVD (XenApp/XenDesktop) & Cloud , Known Error

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