SAP Knowledge Base Article - Public

2930519 - Inactive/Hidden Competencies are Visible in the Newly Launched Performance Form - Performance Management


  • Custom Competencies that have been set to inactive/hidden are still pulled into newly launched forms.
  • Core and Job Specific competencies that have been set to inactive/hidden are NOT pulled into the new form.  
  • There is a difference in behaviour when inactivating/hiding Job Specific Competencies, Core Competencies and Custom Competencies (hardcoded on the form).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Performance Management

Reproducing the Issue

  1. In Manage Templates > Competency section, define a Custom Competency:

     custom competency template.png
  2. Save the template changes
  3. Go to Manage Center of Capabilities > Competencies > select Competency > click Edit
  4. Select the "Inactive" status and save
  5. Launch a new form

    The custom competency that has been set to Inactive status is pulled into the new form:

    competency appears in new form.png

  6. Go to Manage Templates > select the custom Competency section

    The Custom Competency is still defined in this section:

    custom competency defined.png

    However, when you click to modify, the inactive Custom Competency is no longer visible or available to select:

    competency not visible in template.png

    While the Custom Competency may no longer be visible in Manage Templates or available to select, it is still hard-coded on the Performance Form Template XML.

    comp id visible.png 


Custom competencies are hard-coded into the Performance Form XML template without status.


  • The custom competency defined in the Competency Section in Manage Templates must be removed, and the template re-saved.
  • Changing the status of a custom competency that is still configured in the Form template will not impact new form launches i.e. the hidden competency will still be pulled into the new form.  


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SAP SuccessFactors Performance & Goals all versions