SAP Knowledge Base Article - Public

2930552 - Price Component changes not visible in Change facet

Symptom

 Price Component changes are not visible in the Changes facet.

Environment

SAP Cloud for Customer

Reproducing the Issue

Prerequisite: You have external pricing scoped and set-up for your system.

  1. Go to the Sales work centre.
  2. Go to the Sales Quotes view.
  3. Open a relevant quote.
  4. Edit.
  5. Add a pricing component which was not previously maintained.
  6. Save.
  7. Go to the Changes facet.

The updated total will be shown, however, the Pricing Component is not shown in the Changes facet. 

Cause

While the change to a price will be shown in the Changes facet, the actual Pricing Components are not shown.

Resolution

We would therefore like to kindly ask you to post this new request on our influence page: / https://influence.sap.com/sap/ino/#/campaign/1868

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

Keywords

KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions