Symptom
The promotion can't be published or undeployed. The related cronjob is created but it is stuck in new status.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Commerce 1808
- SAP Commerce 1811
- SAP Commerce 1905
- SAP Commerce 2005
- SAP Commerce 2011
- SAP Commerce 2105
- SAP Commerce Cloud
Product
SAP Commerce 1811 ; SAP Commerce 1905 ; SAP Commerce 2005 ; SAP Commerce 2011 ; SAP Commerce 2105 ; SAP Commerce Cloud 2211 ; SAP Hybris Commerce 1808
Keywords
promotion, publish, cronjob, lock acquired, status, stuck , KBA , CEC-SCC-COM-PRO-PE , Promotion Engine , How To
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