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2930834 - Business partner(s) are not confirmed as expected when interacting with business transactions in CRM Interaction Center


When interacting with an inbox item in Interaction Center, the account and the contact person (according to your account identification profile) information is confirmed and not shown in the context area in the header as expected.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Customer Relationship Management 7.0
  • SAP enhancement package for SAP CRM


Edit Editing END context area bestätigen Geschäftspartner Kunde Kontextbereich beenden , KBA , CRM-IC-CTX , Context Area , CRM-IC-SEA , Account Identification , CRM-IC-BF , Basic Functions for Business Transactions , Problem

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