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2931312 - Focused Build: Simple IT Request - No long text shown in the request in My Request app


You are using the Simple IT Request functionality of Focused Build. When creating a request from the Service Catalog app you notice that the texts like short text and long text from the request template are not copied.

Then when adding a short text and a long text, the long text is not shown in My Request app, although the long text can be displayed when opening the request in CRM Web UI.



SAP Solution Manager 7.2, Focused Build


Focused Build and Focused Insights for SAP Solution Manager all versions ; SAP Solution Manager 7.2


simple IT request, IT simple request, text, template, focused build, /salm/itsm_ssrcrm, piece lists, , KBA , SV-SMG-OST-FB-SUP , ITSM Extensions , Problem

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