Symptom
ERROR "reject connection request from xxx:EXCEL to xxx" occurs when connect to BW server which is using Mesasge Server(Logon Group).
Below traces can be found in AO trace:
WARN|Trace.AoPlugin|com.sap.ip.bi.pioneer.common.messagehandling.CoMessenger.WriteToLog|VSTA_Main|General .NET Exception:
LOCATION SAP-Gateway on host
* /sapgw00
ERROR reject connection request from *:EXCEL to *
TIME
RELEASE 773
COMPONENT SAP-Gateway
VERSION 2
RC 750
MODULE /bas/773_REL/src/krn/si/gw/gwr3cpic.c
LINE 1396
COUNTER 4
Environment
- SAP Analysis for Microsoft Office 2.7
- SAP Analysis for Microsoft Office 2.8
Reproducing the Issue
- Start AO.
- Insert data source.
- Select the BW system and input the logon information.
- Click Logon.
Cause
The gateway parameter is not maintained correctly.
Resolution
Please follow the note below and set the correct entry in the proxyinfo file.
910918-GW: Parameter gw/prxy_info
Then please reload the new proxy entry with the action below.
SMGW > Goto > Expert functions > External Security > Reread (local).
Keywords
Analysis for Excel, Analysis for Office, A4O, AFO , KBA , BI-RA-AO-CON , Please use component BI-RA-AO-XLA , BI-RA-AO-XLA , Excel Addin , BC-CST-GW , Gateway/CPIC , Problem