Symptom
When you try to complete the farewell message using a date in the past, you got a "success" message but the task is not completed.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Offboarding dashboard;
- Try to complete the farewell message for some candidate using some date in the past;
- You'll see a success message, however when you go to the Offboarding dashboard the task remains as incompleted.
Cause
This is an expected behavior, the message delivery cannot be null or in the past.
Resolution
Assign the current date or a date in future for this task. Onboarding engineering team is evaluating to include an error message in the UI (in future releases).
Keywords
farewell, message, success, offboarding, 2.0 , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem
Product
Attachments
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