SAP Knowledge Base Article - Public

2932093 - Workcenter views Forecast, Sales Performance, Pipeline Sourcing are not visible to user

Symptom

You are unable to see workcenter views Forecast, Sales Performance, Pipeline Sourcing, even though they are assigned to you via Business role.

Environment

SAP Cloud for Customer.

Reproducing the Issue

Pre-requisite : Business Role ABC is assigned the workcenter views Forecast, Sales Performance, Pipeline Sourcing.

  1. Login as User01(this is a user assigned the business role ABC).
  2. Go to Analysis workcenter.
  3. The workcenter views  Forecast, Sales Performance, Pipeline Sourcing are missing from Analysis workcenter.

Cause

This is part of the historical design of the Analysis Workcenter, done back when only Silverlight client was used.

These Workcenter Views are not supposed to be shown, even when they’re assigned to a user. They have a few SAP-delivered dashboard & report object instances assigned to them, which is why they need to be assigned to a user. All dashboard & report assignments to these Workcenter Views get aggregated and shown in the Dashboard & Reports Workcenter Views in Analysis.

This is the reason why we need to assign these to users, but they will still not get shown explicitly in Analysis. They have no relation to the Workcenter Views in Sales, except for similar names.

Resolution

We cannot change/remove these Workcenter Views, as that would be an incompatible change.

Keywords

analysis , sales performance , pipeline sourcing , KBA , forecast , pipeline sourcing , analysis , LOD-CRM-OPP , Opportunity Management , LOD-CRM-ANA-SRV , Analytics Service Cloud , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions