SAP Knowledge Base Article - Public

2932678 - Revoke Transfer Option Not Visible Under Transfer Logs On Sales Orders

Symptom

Revoke Transfer Option is not visible under Transfer Logs in Cloud for Customer Sales Orders

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work centre
  2. Go to the Sales Orders view
  3. Open any sales order
  4. Go to Transfer Log
  5. Click More, you can see No options available.
  6. Enter adaptation mode--> If we see under More --> We can see that Revoke Transfer is made visible.

Cause

Transfer Status on the sales order is "Finished" or "Not Relevant" or "Not Started".

Resolution

The 'Revoke Transfer' option will be available only when the Transfer Status of the document is in status "In Process" or "Interrupted".

See Also

KBA 2611222 - All About Transfer Logs Facet In C4C Sales Quote and Order

Keywords

KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem

Product

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