Symptom
Revoke Transfer Option is not visible under Transfer Logs in Cloud for Customer Sales Orders
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales work centre
- Go to the Sales Orders view
- Open any sales order
- Go to Transfer Log
- Click More, you can see No options available.
- Enter adaptation mode--> If we see under More --> We can see that Revoke Transfer is made visible.
Cause
Transfer Status on the sales order is "Finished" or "Not Relevant" or "Not Started".
Resolution
The 'Revoke Transfer' option will be available only when the Transfer Status of the document is in status "In Process" or "Interrupted".
See Also
KBA 2611222 - All About Transfer Logs Facet In C4C Sales Quote and Order
Keywords
KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem
Product
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