SAP Knowledge Base Article - Public

2933055 - SAP__CEC_MKT_CPG_SOFT_BOUNCE_DETAIL failed to import from SAP Marketing Cloud in SAP Analytics Cloud (SAC)


  •  Business content is failing when importing SAP__CEC_MKT_CPG_SOFT_BOUNCE_DETAIL within the SAP Market Cloud package.


  • SAP Analytics Cloud 2020.8.9 or higher

Reproducing the Issue

  1. Go to Menu
  2. Go to Browse
  3. Go to Content Network
  4. Go to Business Content
  5. Select SAP Marketing Cloud
  6. Go to tab Import Options
  7. Set any of the options
  8. Click Import
  9. In the Notification, Omport SAP Marketing Cloud failed
  10. Click on Failed
  11. Import Summary lit is getting displayed:
  12. Getting the error message: SAP__CEC_MKT_CPG_SOFT_BOUNCE_DETAIL failed to import


Solution has been applied to SAC 2020.8.7 and any higher release


KBA , LOD-ANA-ADM , SAC Administration , Problem


SAP Analytics Cloud 1.0