SAP Knowledge Base Article - Public

2933266 - Dashboard Filter Displays only the ID and not the Description

Symptom

In a Dashboard Filter, you have opened the value help for a variable and selected the required value. After clicking on OK, the selection variable shows the ID of the selected value and not the Description. For example, instead of seeing the Account name and ID, you only see the Account ID.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open the respective Dashboard
  2. In the Filter area, open the value help for the respective variable (for example, Account)
  3. Select a value, e.g "ABC" and select Ok (see ID and Description display in Value Help)
  4. Only ID displays in Filter and not both, ID and Description

Cause

You notice that, although the value help shows the ID and the Description of the values (e.g. Account ID's and Account Description), in the Dashboard Filter, only the IDs are shown when a variable is selected.

Resolution

This is the designed system behaviour. The Dashboard Filters always show the ID only after it is selected for filtering.

See Also

2592672 - Variables in Report Selection Show IDs, not Descriptions

Keywords

ID and Description, Filter in Dashboard, Value Help in Dashboard, Value Help, Dashboard. , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions