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SAP Knowledge Base Article - PreviewSymptom
You would like to use a Custom Recipient Determination with notifications workflow rules.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Workflow Rule; Workflow; Notification; Recipient Determined with Custom Logic; BADI; GetServiceRequestResponsibilityForWorkflow; Service; Tickets; C4C; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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