2933427 - Unable to Connect SAP Cloud Applications Studio

You are unable to connect to SAP Cloud Applications Studio and the system throws an error message "Cannot be reached error pops up" while attempting to login.

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“  

• SAP Cloud Applications Studio
• SAP Cloud for Customer 
• SAP Business ByDesign

1. Log on to SAP Cloud Applications Studio.
2. Connect to the Repository.
3. Enter your System Details
4. Enter your User ID and Password.
5. Click  Ok.
6. Error pops up The system cannot be reached.

There could be multiple reasons such as access for your PDI user, host URL is not correct, proxy settings, network etc.

You can check the possible solutions to resolve your issue.

1. While logging to the SAP Cloud Applications Studio for the first time,you have not maintained the correct Proxy Settings if its required.
2. You have not provided the required access for your developer user (Application User Management WC, Partner development Work Center, Business Analytics and Business Configuration WC).
3. Please delete the project Sdk files cache from your laptop.
4. Example - C:\Users\XXXX\Documents\CopernicusIsolatedShell\Projects ->>> delete the instances.
5. The host URL is not correct. ( ensure correct URL is enterted)
6. Reinstall SAP Cloud Applications Studio and also check in different laptop system.
7. Kindly switch to different network and check this issue. 

After applying the above solutions, if the issue persist then you need to contact your local IT team as this could be unique issue for your system.

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SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions