SAP Knowledge Base Article - Public

2933541 - You get a Dump/Unexpected Error when you Try to Finish Purchase Order Manually

Symptom

The Purchase Order is consistent and few items are already finished.

Now, you want to finish the complete purchase order manually but as soon as you click save after manually finishing each item, you get an error.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase requests and orders work center
  2. Select Purchase Orders view
  3. Search for the Purchase Order which you want to finish manually
  4. Select Finish-> Delivery and Invoicing
  5. Select Save
  6. Dump/Unexpected error encountered

Cause

There can be many reasons but if purchase order is consistent, check the output channel once in "You can also" option in the purchase order.

In this case, you can see that the output channel is set as XML. XML is used when you have communication arrangement set up. However, all other output in the purchase order has been triggered via printer/email. So, XML is not the correct output channel here.

Resolution

You can change the output channel under "You can also" option and then finish the purchase order.

Kindly check the output channel of the purchase order once if you face similar issues in future.

Keywords

Output channel, manual finish in purchase order, purchase order dump, unexpected error, internal server error , KBA , finish purchase order , output channel , purchase order dump , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions