SAP Knowledge Base Article - Public

2933717 - Cannot find group name while sharing content

Symptom

Group name is not visible while sharing content from one group to another group.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Jam Collaboration

Reproducing the Issue

1. Post some content in "Group 1".

2. Click on "Share" link below the content.

3. In the "Share with" drop down, choose "Group".

4. In the "Group" field, type the name of second group (to which you want to share the content).

5. It will show "No matching groups".

Cause

This is happening because of the second group's "Collaboration Level" settings.

Resolution

1. Go to second group.

2. Click on "More" -> "Group Admin Settings" -> "Edit Group".

3. Click on "Participation" tab.

4. Change the "Collaboration Level" to full.

See Also

2082981 Creating Groups on Jam

Keywords

SAP JAM, JAM content, JAM group , KBA , LOD-SF-JAM-GRP , Group Issues , How To

Product

SAP SuccessFactors HXM Core 2005

Attachments

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