SAP Knowledge Base Article - Public

2933941 - Business Rule for Recruiting does not Save


Trying to create a businness rule for Recruiting selecting a Job Requisition template, the rule does not Save.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Admin Centre > Configure Business Rules
2. Create New Rule
3. Recruiting > Job Application: Basic Business Rule Scenario
4. provide Rule Name and Rule ID 
5. Select the Job Req Template
6. click on Continue
5. build any business rule
6. try to Ssave, it will not save


One of the cause could be the fact that the Provisioning Name of the template selected during Step 5 before, contains invalid characters, and this lead to an error in Configure Business Rules tool.

Verify in Provisioning that the name of the Job Req template contains only this range of valid characters:
 a..z, A..Z, 0..9, '_'

Example of invalid characters: é , á , ó , ú ...


If the Job Req Remplate name appearing in Provisionin contains invalid characters, that template should not be used in Configure Business Rules.
Since update the provisioning name is no an option, the best suggestion will be to duplicate the template using a new one with a valid name.


KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem


SAP SuccessFactors Recruiting all versions